ReviQuo
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Documentation / Getting started
Product guide

Customer reviews that
speak for themselves.

Learn how to collect, manage, and display photo and video reviews in WooCommerce—without replacing the review workflow you already know.

Start setup See how it works
AMAmina M.Verified customer★★★★★

“The video made it easy to show the quality. Setup was simple and everything worked right on the product page.”

Video reviewsRecord or upload
4.9 averageFrom 248 reviews

01 — Introduction

What the plugin does

ReviQuo extends WooCommerce’s native product-review system. Review text, ratings, approval state, author information, and purchase verification remain in WordPress comments and WooCommerce APIs.

01

Capture richer stories

Record webcam video, upload existing videos, and add up to five product photos.

02

Stay in control

Moderate media reviews, set required-media rules, and capture customer consent.

03

Build trust anywhere

Use native reviews, reusable displays, Elementor, Gutenberg, shortcodes, or REST.

02 — Before you begin

Requirements & compatibility

WPWordPressVersion 6.8 or later
PHPPHPVersion 7.4 or later
WooWooCommerceInstalled and active
HTTPSSecure connectionRequired for camera access

03 — Feature access

Free and Pro at a glance

Core collection and display tools are included in both plans. Pro adds advanced layouts, trust signals, structured data, and unlimited reminder rules.

FeatureFreePro
Webcam & video upload✓✓
Up to five photos✓✓
List review display✓✓
Grid & masonry layouts—✓
Verified customer badge—✓
Unlimited reminder rules1 rule✓

04 — Getting started

Installation & first-time setup

Keep WooCommerce’s familiar review workflow and layer ReviQuo’s media features on top.

  1. 1
    Prepare WooCommerce

    Install and activate WooCommerce, then enable product reviews and ratings under WooCommerce → Settings → Products.

  2. 2
    Install ReviQuo

    Install it from Plugins → Add New or upload the product-reviews directory, then activate it.

  3. 3
    Configure the experience

    Open ReviQuo → Review Settings and work through General, Storefront, Appearance, Recording Modal, and Email reminders.

  4. 4
    Run a real test

    Submit a review in a private browser window, then verify media, moderation, email delivery, public display, and mobile layout.

05 — Configuration

Review settings

The plugin settings live under ReviQuo → Review Settings. Every setting is enforced server-side where required—not only hidden in the interface.

GeneralStorefrontAppearanceRecording modal
●

Webcam recording

Let customers record in-browser with a live preview. Free supports 1–2 minutes; Pro supports 1–10 minutes.

Requires HTTPS and camera permission
↑

Video file upload

Accept existing MP4, WebM, or MKV files with filename, preview, clear, and independent required-file validation.

MP4 and WebM have widest playback support
▧

Photo upload

Accept JPEG, PNG, GIF, and WebP in multiple selections, with thumbnails and removal before submit.

Maximum five photos per review
✓

Consent checkbox

Add required editable consent text and save the site-local submission timestamp as review metadata.

Adapt the wording to your jurisdiction

Storefront display

Rating summaryAverage, stars, count, and five-to-one-star histogramFree
Review filtersFilter currently rendered reviews by rating or attached mediaFree
Rich snippetsEnrich WooCommerce JSON-LD with review images and video objectsPro
Verified badgeShow a styled badge when WooCommerce confirms product ownershipPro

Appearance & recording modal

Style record, video upload, photo upload, modal action buttons, and the verified badge. Controls include colors, hover states, labels, icons, borders, radius, typography, spacing, and sizes. The modal also supports title styling, backdrop color and opacity, background color, and a 0–30px radius.

Reset settings

Restores capture, display, consent, and reminder defaults and cancels scheduled reminders. It does not delete reviews, media, saved displays, reminder history, or customer opt-outs.

06 — Customer experience

From review form to storefront

Customers stay on the standard WooCommerce product page throughout the experience.

1Rate & writeChoose stars and enter review text
→
2Add mediaRecord, upload video, or attach photos
→
3ModerateApprove through the media review screen
→
4Build trustShow galleries, badges, filters, and lightbox

Moderating media reviews

Open ReviQuo → Reviews to search, sort, paginate, and manage reviews with video or photo metadata. The screen shows author details, product, rating, first-video preview, media counts, date, and status.

ApproveUnapproveMark as spamNot spamMove to trashRestore

07 — Reusable displays

Show reviews anywhere

Create named display configurations under ReviQuo → Review Shortcode, then reuse them without duplicating settings.

ListFree and Pro
GridPro
MasonryPro

Choose the source

  • Current product — uses the product page context.
  • Selected products — choose published top-level products.
  • All products — query all approved product reviews.

Control the layout

  • 1–4 columns for desktop, tablet, and mobile.
  • Card gap, radius, background, text, accent, and star colors.
  • 1–24 reviews per load and four sort orders.
Shortcode
[reviquo id="123"]
GGutenberg blockDynamic block with refresh, alignment, anchor, and product preview context.
EElementor widgetUses the same server renderer, filters, lightbox, responsive layout, and Load More.
↗AJAX Load MoreEach display instance keeps independent filters and pagination state.

08 — Automation

Email review reminders

Send status-based review requests with delayed delivery, reusable templates, and signed unsubscribe handling.

Order status changesA configured WooCommerce trigger matches
Reminder is queuedSender and template are saved as a snapshot
Safety checks runOrder, opt-out, email, and products are revalidated
Email is sentImmediately or through WordPress Cron

Each rule includes

  • Enable switch and order-status trigger.
  • Delay from 0 to 365 days.
  • Required subject and HTML-capable message.
  • Live preview with sample customer data.

Delivery safeguards

  • Once per order and rule.
  • Cancel on Cancelled or Refunded.
  • Honor hashed customer opt-outs.
  • Hourly fallback processes missed Cron events.
Available placeholders
{customer_name}{order_number}{order_date}{site_name}{site_url}{products_list}{unsubscribe_link}

09 — Headless storefronts

Read-only REST API

Approved, top-level WooCommerce reviews on published products are available under /wp-json/sktpr/v1. Customer emails, IP addresses, user agents, and unapproved comments are never returned.

GET/reviewsPaginated reviews across all or selected products
GET/reviews/{id}One approved review
GET/products/{product_id}/review-summaryAggregate product rating data
GET/review-displaysPublished saved displays
GET/review-displays/{id}/reviewsReviews using a display’s saved query
Example request
GET /wp-json/sktpr/v1/reviews?product_id=123&rating=5&media=true&per_page=12

Review query parameters

product_idOne product ID
product_idsComma-separated or array values
pageMinimum 1
per_page1–100
ratingInteger 1–5
mediaOnly reviews with media
ordernewest, oldest, highest, lowest

Your site remains responsible for REST cache headers, CORS policy, rate limiting, and CDN behavior.

10 — Privacy & retention

Know where every record lives

ReviQuo works with WordPress’s existing data model and adds focused metadata, options, saved displays, and reminder records.

DataStorage
Review text, author, status, dateWordPress comments
RatingWooCommerce rating comment meta
Video and photo URLsPlugin comment meta
Consent timestampsktpr_gdpr_consent comment meta
Uploaded filesWordPress Media Library
Saved displaysPrivate sktpr_review_sc posts
Reminder historysktpr_email_reminders custom table
Opt-outsHMAC hashes in sktpr_email_optouts

Export Personal Data

Exports Product Review Media and Review Reminder Emails, including media URLs, consent timestamp, product, order, status, and schedule information.

Erase Personal Data

Deletes review media attachments and metadata, removes reminder rows and cron events, but retains the unreadable opt-out hash.

11 — Developer reference

Identifiers, hooks & assets

NamespaceSKTPREVIEW
Version constantSKTPR_VERSION
Shortcodereviquo
Blocksktpr/reviews
Elementor widgetsktpr-product-reviews
REST namespacesktpr/v1

Public extension points

PHP
add_filter( 'sktpr_video_duration_unit', function ( $unit ) {
    return $unit;
} );

add_filter( 'sktpr_templates_folder', function () {
    return 'product-reviews';
} );

add_action( 'pr_fs_loaded', function () {
    // License-dependent integration code.
} );

Build from source

npm installnpm run devnpm run watchnpm run productionnpm run zip

Source lives under dev/admin/, dev/public/, and dev/blocks/reviews/. Compiled assets are written to matching folders under assets/; edit source, not compiled files.

12 — Troubleshooting

Common issues, clear fixes

Start with the symptom below, then work through the checks in order.

The record button is missing

Enable Webcam recording, confirm product reviews are active, use a single-product page, and verify the theme applies WooCommerce review-form filters.

The browser cannot access the camera

Use HTTPS or localhost, allow camera and microphone, close competing apps, and try a current browser with MediaRecorder support.

An uploaded video is not attached

Prefer MP4 or WebM, check WordPress and PHP upload limits, allowed MIME types, security rules, Media Library, and multipart form data.

A media review is not public

Check Pending, Spam, and Trash; approve it when auto-approval is off; clear caches; verify the theme executes WooCommerce review hooks.

Filters or Load More do not respond

Check console errors, jQuery, public.min.js, admin-ajax.php access, and cache or firewall rules affecting unauthenticated AJAX.

Reminder emails are late or missing

Confirm the master switch, rule, status change, valid email, reviewable products, opt-out state, Cron, SMTP logs, and order notes.

13 — Ready to ship

Launch checklist

Complete this list on a staging store before inviting customers to submit media.

Your review experience is ready.

Run one final order-to-review test, verify it on a real mobile device, then start collecting customer stories.

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